18 YEARS OF EXPERIENCE
10 YEARS WARRANTY
UNIQUE AND LUXURIOUS DESIGN
Please read our Terms of Use and Privacy Notice carefully, as by using our Access Channels you demonstrate your agreement and full acceptance with these Terms of Use and Privacy Notice.
The purpose of these Terms of Use and Privacy Notice (hereinafter “Terms”) is to guarantee the right of the holder of personal data, both of visitors and customers, to which we relate through our physical units (in person) or through digital media, such as on our website https://www.cs3revestimentos.com.br/, applications, software, digital forms and other technological platforms (hereinafter “Access Channels”), made available and maintained by CS3 Revestimentos.
CS3 MARMORES E GRANITOS LTDA ME, with headquarters in Córrego do Sossego S/N Zona Rural, Aracuí, Castelo — ES, 29.360-000, CNPJ: 07.599.291/0001-25
Attention
All communication over the global computer network is subject to interruptions or delays, which may prevent or impair access to our services. CS3 Revestimentos is exempt from liability for damages suffered by its customers due to the failure of services provided by third parties.
CS3 Revestimentos is exempt from the obligation to process or process any Personal Data if it believes that such processing or treatment may impute any violation of any applicable law, or if it is used for any illegal, unlawful, or contrary to morality.
You, the Data Subject, are solely responsible for the accuracy, veracity, or lack thereof in relation to the Data you may provide or for the outdated. It is your responsibility to ensure the accuracy of the data provided and to keep them up to date.
CS3 Revestimentos is responsible for the database formed through the collection of Personal Data and the use of it, following the limits and business purposes described in these Terms of Use and Privacy Notice.
Index
1. Intro
2. Information collected by CS3 Revestimentos
3. How do we share and disclose information to third parties?
4. Information Security/Tracking Technologies and Cookies
5. Your Privacy Rights
7. Communication
8. Amendments
9. ForoIntro
CS3 Revestimentos reaffirms its commitment to the privacy of personal data and, in compliance with Law No. 13,709/2018 (“General Personal Data Protection Law”) wishes you to be informed how we treat (example: collection, storage, sharing, processing, disposal, among others) your Personal Data. In addition to guaranteeing your rights as a Personal Data Subject, under the terms of Law No. 13.09/2018 (“General Personal Data Protection Law”).
These Terms are intended to inform about practices related to the collection and use of information provided through our Access Channels. Please read its content in its entirety before accessing our website, systems, filling out forms, or providing us with information.
In order to protect your personal data, CS3 Revestimentos adopts the best market practices so that they are not improperly accessed or, in any way, violated.
These Terms can be updated at any time, as we value the efficiency of our work, and we are constantly improving.
Information collected by CS3 Revestimentos
We collect certain types of information, including information that identifies or may identify you as an individual (“Personal Information”), as explained further below.
Information that you provide to us through our site:
Through our online forms:
1. By filling out the form available under “Contact”, present at the top of the screen, you can contact us.
We may collect the following data:
- Name
- Email
- Telephone
2. By filling out the form available under “Get the news”, present at the bottom of the main page of the site, you can register and receive news.
We may collect the following data:
- Email
3. When you register for a job opening through the link available under “Work with us”, present in the upper right corner of the menu of our site, you will be registering on the Sólides Jobs platform, which is the Controller of the data collected on its platform, according to its Privacy Policy (https://solides.com.br/politica-de-privacidade/), Sólides Jobs may collect the following data:
- Name
- Email address
- Telephone
- Interests
- Company
- Position
- Locality
- SOCIAL SECURITY NUMBER
- And other information necessary for interaction with the Sólides Jobs software
4. When accessing our site, you can interact with us through our social networks: Instagram, Facebook and LinkedIn, with the icons and hyperlinks present in the lower right corner of our main page of the site. We can collect the following data:
- Name
- The @ of your social network account
- E-mailTelephone
5. When accessing our site, you can interact with us through our Whatsapp, with the icon and hyperlink present in the lower right corner of our main page of the site.
We may collect the following data:
- Name
- Telephone
6. If you wish to exercise your rights as an owner, by accessing the “Exercise your rights” link, you must provide the following data:
- Name
- Last name
- Email
- Country
- Photo document (ID, CNH, Passport, others.)
Information that is automatically collected:
When you access the site: when you visit our site, we collect certain information related to your device, such as:
- the IP address of your device
- reference site
- which pages of our site your device visited date and time
When you use the Services on our site: when you use our services on our site, we collect certain information related to your device, such as:
- Registration Information — we record information about our customers and their users when you use any of our Services, including the Internet Protocol (“IP”) address.
- Information collected by cookies and other similar technologies — we use various technologies to collect information that may include saving cookies on user computers.
- Customer feedback — When using our services, you may be asked to provide feedback (for example, in a satisfaction survey). Providing this feedback is completely optional.
For more information, read the section entitled “Tracking Technologies and Cookies”.
Why does CS3 Revestimentos collect this data? The information collected will be used for the following purpose:
- For the administration of our site, including troubleshooting, data analysis, testing, statistics, and research purposes;
- For monitoring trends, marketing and advertising;
- For credit protection in commercial transactions;
- To identify when accessing our Access Channels or to respond to requests made on our service channels, including our “Talk to an expert” and the “Exercise your rights” channel;
- To inform you about news, content, news, and other events that we consider relevant to you and our customers; and
- As part of our efforts to keep our site secure.
We use the following treatment hypotheses provided for in the General Personal Data Protection Act, Law No. 13,709/2018:
- Consent
- Legitimate interest
- Contract execution
- Compliance with legal obligations
- For credit protection
The use of your personal information may be based on these hypotheses depending on each processing activity depending on the context. We will be careful to inform you of the hypothesis envisaged for each personal data processing activity, complying with the principle of transparency.
We use your personal information in this context based on the contractual relationship we have in place with you or on our legitimate interest for security purposes (for example, the prevention and investigation of fraudulent activities). Personal information will be deleted based on the terms of the contract. You can exercise your rights in relation to your personal information by filling out the “Exercise your rights” form.
What other personal data do we collect?
We may collect digital identification data, such as:
- Record the date and time of each action you took on our Access Channels
- What screens did you access in the online environment of the site
- Cookies
For what purposes do we use it?
Your Personal Data collected will be for the purpose of:
- Identify and authenticate You on our Access Channels
- Compliance with legal obligations, record keeping in accordance with Law No. 12,965/2014 - Internet Civil Framework - within the scope of online environments
- Security monitoring of our Access Channels for your and our security.
Legal Framework
- Law No. 13,709, August 14, 2018. General Personal Data Protection Law - LGPD.
- Law No. 12,965, April 23, 2014. Internet civil framework.
How do we share and disclose information to third parties?
CS3 Revestimentos does not sell personal information provided by you on our Access Channels.
We share and disclose information (which may include personal information) under the following limited circumstances:
Vendors, Consultants, and Other Service Providers:
We may share your information with third-party vendors, consultants, and other service providers that we hire to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analysis companies (for example, Google Analytics), product feedback or software providers, email service providers (for example, Sendgrid), and others.
If CS3 Revestimentos receives your personal information and subsequently transfers it to a third-party agent or service provider for processing, CS3 Revestimentos remains responsible for ensuring that such third-party agent or service provider processes your personal information according to the standard required by current privacy laws, including the LGPD.
Business transfers:
We may choose to buy or sell assets, and we may share and/or transfer customer information in connection with the valuation and entry into such transactions. In addition, if we (or our assets) are acquired, or if we go out of business, go bankrupt, or undergo some other change of control, Personal Information may be one of the assets transferred or acquired by a third party. We will share collected personal data and information automatically in the event of corporate movements, such as: merger, division, incorporation and acquisition.
Disclosures for Homeland Security or Law Enforcement:
Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests from public authorities, including to meet national security or law enforcement requirements.
Information Security
CS3 Revestimentos acts based on information security principles with the objective of ensuring the confidentiality, integrity, and availability of information.
Confidentiality
Guarantee that access to information is obtained only by authorized persons;
Integrity
Guarantee that the information is kept in its original state, in order to protect it, when stored or transmitted, against undue, intentional or accidental changes;
Availability
Ensuring that authorized users obtain access to information and corresponding assets whenever necessary.
Privacy
Guarantee that the user's privacy rights are met in accordance with current legislation. Cautions you must takeSome specific precautions are necessary to protect your devices against unauthorized access, including:
- Don't write down your passwords, memorize, or use a password vault app with encryption. Your password is individual, non-transferable and must be kept in absolute secrecy;
- Always use passwords composed of numbers, uppercase and lowercase letters plus at least one special character;
- Always keep your computers and devices up to date, updates correct security flaws;
- Make use of secure internet access; Always use antivirus and keep it active and updated on your computer and mobile devices;
- Avoid the use of public or collective facilities;
- Do not open files or emails of unknown origin;
- Remember that all communication via the internet is subject to interruptions or delays.
CS3 Revestimentos cannot be held responsible for the following facts:
- If your equipment is infected or invaded by attackers;
- If your equipment is damaged at the time of consumption of services;
- Protection of information based on user computers;
- Abuse of the use of users' computers;
- Clandestine monitoring of the user's computer;
- Existing vulnerabilities or instabilities in user systems;
- Unsafe perimeter;
External links
When browsing our Access Channels, you may be directed, via a link, to other portals or platforms that may collect your information. When accessing external links, always check for the existence of Privacy Policies and Terms of Use, taking into account their conditions.
Access to Personal Data, proportionality and relevance?
The personal data collected on our Access Channels are accessed only by duly authorized professionals, respecting the principles of proportionality, necessity and relevance to the objectives of our business, in addition to the commitment to confidentiality and preservation of your privacy under the terms of this Privacy Notice.
Communication by e-mail
Emails can be sent to optimize communication with you, so that we can receive a notification when they are opened, provided that this possibility is available. We send emails only through the domain ending @cs3revestimentos .com.br, @cs3revestimentos .com, @surfaces .com
How long do we store your data
Your personal data is stored for the necessary period or for compliance with legal obligations in which we are required to store them. Otherwise, we will delete them from our databases or make them anonymized so that with their treatment it is no longer possible to identify you.
At any time you can request the deletion of personal data.
By legal force, even if you and our clients request deletion, we must keep the personal data provided for the minimum period of:
- Five (05) years from the termination of the relationship between us or your request for exclusion, whichever comes first, in accordance with Articles 12 and 34 of Law No. 8,078 of September 11, 1990 — Consumer Protection Code — CDC.
- At least 06 (six) months, those collected in an automated manner, counting from the date on which the interaction on our Access Channels took place, in accordance with Article 15 of Law No. 12,965 of April 23, 2014 — Civil Framework of the Internet.
Tracking Technologies and Cookies
Google Analytics:
On some of our websites, we may also use Google Analytics, a web analysis service provided by Google, to better understand your use of the site and services. Google Analytics collects information such as how often users visit the sites, the pages they visit, and the other sites they used before visiting. Google uses the data collected to track and examine the use of the websites, to prepare reports on your activities and to share them with other Google services. Google can use the data collected on the sites to contextualize and personalize the ads of its own advertising network. Google's ability to use and share information collected by Google Analytics about your visits to the sites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Google offers a web cancellation mechanism available here.
See the applicable site's Cookie Notice for more information about the type of cookies and tracking technologies we use on the site and why, and how to accept and reject them.
Cookies
What is a Cookie?
A cookie is a small piece of data (text file) that a website — when visited by a user — asks your browser to store on your device to remember information about you, such as your language preference or login information.
Why do we use Cookies?
As long as authorized by you as a user, the use of cookies on our online Access Channels aims to improve your experience, both in terms of performance and in terms of usability, since the content provided will be tailored to your needs.
How are they stored?
When you access our online Access Channels, cookies allow us to memorize information, such as your preferred language, the location and recurrence of your sessions, and other variables that we consider relevant to enrich your experience. Cookies may also be used to compile anonymous and aggregated statistics that allow us to understand how you use our online Access Channels, as well as to improve their structures and content. There is no personal identification through this data.
What types of Cookies do we use?
There are four types of cookies that can be used on our Access Channels:
Strictly necessary cookies: For our website to work properly, authenticating logins, for example. It is not possible to refuse these cookies if you want to access the website.
Analysis cookies: To improve the content of the website, providing information about how it is being used to improve your user experience. They automatically collect certain Personal Data to identify, for example, how many times a certain page has been visited.
Functionality cookies: They serve to record the data previously provided, such as your login information, in order to improve the browsing experience.
Marketing cookies: So that we can provide the best Product and Service offers to the user, according to their interests.
These Cookies can be:
Session cookies: Also called a transitory cookie, it is deleted when you close your internet browser. It is stored in the computer's temporary memory and is not retained after the browser is closed.
Persistent cookies: Also called a permanent cookie, it is stored on your hard drive until it expires (persistent cookies are set with expiration dates) or until you delete.
First-party cookies and third-party cookies: We use both first-party cookies and third-party cookies on our website.
First-party cookies are cookies issued by the CS3 Revestimentos.com.br domain and are generally used to identify language and location preferences or facilitate the basic functionality of the site.
Third-party cookies belong to and are managed by other companies, such as CS3 Revestimentos business partners or service providers. These cookies may be necessary to produce certain forms, such as the job application, or to allow advertising outside the CS3 Revestimentos website.
Persistent cookies are used to collect identifying information about the user, such as internet browsing behavior or preferences for a specific site.
Important: Cookies cannot be used to execute code (execute programs) or send viruses to your computer.
The purpose of a cookie is to tell the web server that you have returned to a specific web page. For example, if you personalize web pages or register for products or services, a cookie helps the page's server remember your specific information. This can be useful to simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on. By visiting the same site, the information you previously provided can be retrieved. So you can easily use the previously chosen features on the site.
How can I control or delete Cookies?
You can enable and disable cookies or have Internet Explorer warn you before accepting cookies. Please note that disabling cookies may prevent the proper functioning of some web services and does not make you anonymous or prevent websites from tracking your browsing habits. HTTP requests also include information about where you came from (HTTP Referrer), your IP address, browser version, operating system, and other information.
Consult your browser's instructions. If you use different devices to access our Access Channels (for example, computer, smartphone, tablet, etc.) you must ensure that the browser of each device is adjusted to meet your preferences regarding cookies.
- For more information about “Private Browsing” and cookie management in the Firefox browser, click here.
- For more information about “Incognito Browsing” and cookie management in the Chrome browser, click here.
- For more information about “Private Browsing” and cookie management from the Internet Explorer browser, click here.
- For more information about “Private Browsing” and managing Cookies from Safari, click here.
- For more information about “Private Browsing” and cookie management in the Opera browser, click here.Terms of Use and Privacy Notice
Performance cookies
Functionality cookies
Your Privacy Rights
- Confirmation of the existence of treatment and access: you can request confirmation of the existence of a treatment and request access to your personal data held by the controller.
- Correction: You have the right to request that incomplete, inaccurate, or outdated data be corrected.
- Anonymization, blocking or elimination of data: As long as they are considered unnecessary, excessive, or treated in non-compliance with the provisions of the LGPD;
- Portability: It is possible to request the transfer of your personal data to another service provider.
- Revocation of Consent: It is possible to revoke at any time the consent to the use of your personal data processed through it, because even after authorization you have the right to revoke it.
- Elimination: It is possible to express the right to have your personal data deleted after revoking your previous consent.
- Sharing: You have the right to know information about all entities - public or private - with which your personal information is shared.
- Information about the consequences of the revocation: You have the right to be informed about the consequences of the relationship with us and the execution of a certain processing purpose if you wish to revoke your consent.
- Opposition: You can deny the processing of personal data when it is not in line with the provisions of the General Data Protection Law - LGPD.
- Automated decision review: The owner of the personal data has the right to request information about the criteria and processes used in the decision-making of the automated structure. Decisions such as profile definition, professional, consumer and credit are some of those that directly affect the interests of the holder.
You may also send requests or complaints regarding the processing of your personal data to the National Data Protection Authority - ANPD.
How can I exercise my rights as a data subject?
If you wish to access, review, update, rectify, and delete any personal information we have about you, or exercise any other data subject right available to you under the LGPD, you can click the “Exercise your rights” link available at the top left of our Privacy Notice.
Our privacy team will review your request and respond to you as soon as possible.
Your personal data is requested to prove your identity, seeking to prevent fraud. We do this to ensure the security and privacy of your data.
We inform you that if CS3 Revestimentos does not process your personal data and you provide this information in “Exercise your rights”, CS3 Revestimentos reserves the right to retain this personal data as necessary to comply with legal obligations under the LGPD.
Communication
In case of questions regarding this Terms of Use and Privacy Notice or requests to comply with your rights, you or your legal guardian may contact our Data Officer directly through the contact listed below:
- Regys Gomes Mastela — dpo@cs3revestimentos.com.br
If you wish to access, review, update, rectify and delete any personal information we have about you, or exercise any other data subject right available to you under the General Data Protection Law — LGPD, you can click the “Exercise your rights” link available at the top left of our Privacy Notice. Our privacy team will review your request and respond to you as soon as possible.
Amendments
This Terms of Use and Privacy Notice is valid indefinitely and may change its terms at any time.
Changes to the term of use will be made in accordance with the requirements of current legislation.
Any change and/or update to these Terms of Use and Privacy Policy will take effect from the date of its publication on the site and must be fully observed by Users.
Changes to this term will be published and informed to the User through the website (https://www.cs3revestimentos.com.br/).
Foro
This Terms of Use and Privacy Notice must be interpreted in accordance with Brazilian law. If any provision is found to be illegal or illegitimate, the other valid conditions will remain applicable. The district court of Castelo, State of Espírito Santo, is elected to resolve any dispute or controversy involving this document.
Version 1.1 from November 2024.
